Work Readiness

Course Description

Work Readiness Level 2^Δ is designed to develop learners understanding of self, and develop goals and plans for their future and career. Work Readiness Level 2 complements this by aiming to develop the core skills learners require to plan for, participate in and maintain work.

Central to this course are the following elements:

This course will help learners think about what they want to do in the future and learn about different kinds of work. They will get important skills and knowledge to help them get job ready. Students will explore how digital change, artificial intelligence (AI) and sustainability are affecting modern industries. They will also learn how to understand their own feelings and how to stay happy and healthy while they learn and work.

Learners will need to know how to manage hybrid work settings, work with others online, and use technology effectively in the workplace. This course will help learners plan for their future, understand themselves in relation to work, and provide them with essential skills, knowledge and understandings they require for participation in the rapidly changing world of work.

^Δ A work ready individual possesses skills and attributes to successfully gain, maintain and participate in work. They are able to transfer these skills and attributes to new contexts. Work can be as an employee, someone who is self-employed or as a volunteer.

Rationale

The future of work for young Australians will be characterised by flexibility and continuous change in how, what and where they will work. Jobs created in the future will be different from those of the past. Routine jobs will be limited, and outsourcing, contract work and flexible work arrangements will be the norm.

The skills and capabilities needed to prosper in this new, knowledge–focused world will differ from those of the past. This requires a set of non-technical employability skills such as planning, organising and decision-making that are transferable into a range of contexts.

Employers throughout Australia have identified key areas young people need to focus in preparing for work. These include having more exposure to the world of work while at school, improved job search and application skills, being able to transfer skills from one context to another and developing positive attributes for the workplace such as responsibility and reliability. This course will help learners plan for their future, understand themselves in relation to work, and provide them with essential skills, knowledge and understandings they require for participation in the rapidly changing world of work. The course will also prepare learners for further education across a broad range of industry areas.

Relationship with Australian Curriculum F-10, Work Studies

Australian Curriculum: Work Studies is an elective for years 9 and 10. This is a school-based subject that provides opportunities for learners to undertake vocational learning and develop work-readiness skills in preparation for further study towards a skilled occupation or further education after leaving school. The course has a clear focus on applied learning and work exposure as learning contexts.

The content of the course is organised into two main interrelated strands: skills for learning and work, and career and life design. Learners are encouraged to be increasingly independent and self-directed learners.

The year 10 achievement standard for Work Studies is clearly described and Pathway to Work Level 1 and Work Readiness Level 2 in year 11 and 12 complements and build on these standards. Refer to Appendix 1 for Australian Curriculum Work Studies organisational chart.

Diagram 1: Relationship between Australian Curriculum, Core Skills for Work Developmental Framework, Australian Core Skills Framework, Australian Blueprint for Career Development and TASC courses

Note: the combination of skills as detailed in the Australian Core Skills Framework and Core Skills for Work Developmental Framework are referred to as Foundation Skills in the vocational education and training (VET) sector. In the school sector these skills are described as General Capabilities and in the higher education sector they are referred to as Graduate Attributes.

Relationship with Senior Secondary Vocational Education and Training (VET) Programs

Work Readiness Level 2 complements VET programs and can be delivered concurrently with VET studies. VET focuses on the technical, discipline-specific skills and Work Readiness Level 2 examines the core skills for work (foundation skills) that are transferable across contexts, sectors and occupations. Together they build the capacity of a learner to perform competently in the workplace context.

Consideration Of Learners' Stages Of Development

Learners will enter this course at various stages of development of work readiness. Some may already be able to draw on skills and understandings developed in a non-work or paid work context, others may have limited experience in each of the areas.

Influencing factors that also must be considered when planning for the delivery of this course include:

familiarity with the context – this could include the environment, industry or field, workplace, role type or specific task and will have an influence on performance. Change in context may affect performance significantly. Giving time and opportunities to transfer the skill to a new context will be critical to becoming competent in a range of contexts
complexity of tasks – if tasks are beyond the capabilities and confidence of the learner, performance may diminish. Providing well-defined, highly predictable concrete tasks will assist learners gain confidence to transfer skills to new and different contexts
level of autonomy – autonomy has been identified as a key factor in motivation* to learn, and while learners require clear structures, guidelines and clearly defined areas for decision making they will benefit from opportunities to make choices and reflect on effectiveness of their performance
external factors – including health, transport, housing arrangements, family responsibilities, social networks and other personal circumstances will all influence learners’ ability to successfully participate and develop and apply the core skills for work
support is encouraged and can take many forms: guidance, mentoring, peer support, training manuals, online and external information sources, expertise and networks. Support must be relevant to the learners’ needs and their stage of development in the skill areas. Appropriate support has been shown** to have a significant influence on and development of core skills and work performance over time.

* Core Skills for Work Developmental Framework, p12
** Core Skills for Work Developmental Framework, p11

Learning Outcomes

On successful completion of this course, learners will be able to:

identify options for gaining work and participate in the process of gaining work
identify responsibilities, expectations, and accepted practices of work situations
demonstrate communication and numeracy skills using appropriate conventions, protocols, formats, and knowledge for the workplace
use entrepreneurial decision-making approaches to identify, develop, and apply new ideas and solve workplace problems
work collaboratively and cooperatively to achieve team goals
recognise and utilise diverse perspectives for work purposes and to manage conflict
identify and complete steps to plan, undertake, and manage tasks and workloads
use digital systems and technologies to connect, access, organise, and present work-related information

Overlap With Other Courses

The Collaborative, real world enterprise or project component of the Work Requirements cannot be counted towards any other TASC course.

Work from another course of study may supply evidence for assessment against the explicit criteria and standards of this Work Readiness Level 2 course. While evidence from another course may form part of the evidence for a standard in this course it will not make up the majority of the evidence.

Access

This course requires learners to work as a member of a group or team for some aspects of the course.

Pathways

Work Readiness Level 2 provides a foundation for young people entering the workforce and further education, particularly in vocational education and training (VET) programs.

Resource Requirements

The delivery of this course requires access to workplaces, and/or simulated work environments.

It also requires access to computers, tablets or mobile devices with connection to the internet and software applications generally available in the workplace.

Course Size And Complexity

This course has a complexity level of 2.

For a full description of courses at a complexity level of 2, please refer to the Levels of Complexity - Tasmanian Senior Secondary Education document on the TASC website.

This course has a size value of 15. Upon successful completion of this course (i.e., a Preliminary Achievement (PA) award or higher), a learner will gain 15 credit points at Level 2 towards the Participation Standard of the Tasmanian Certificate of Education (TCE).

Relationship To Other TASC Accredited And Recognised Senior Secondary Course

The Collaborative, real world enterprise or project component of the Work Requirements cannot be counted towards any other TASC course.

Work from another course of study may supply evidence for assessment against the explicit criteria and standards of this Work Readiness Level 2 course. While evidence from another course may form part of the evidence for a standard in this course it will not make up the majority of the evidence.

Course Delivery

The term Work is used to describe a range of contexts that enable the development of the core skill areas. Work can mean:

The course content must be delivered in a wide variety of environments. For example: by bringing the world of work into the classroom and taking the classroom to the world of work ensures learners have opportunities to develop core skills that can be adapted and applied from one context to another, for example:

school-to-work
job-to-job
industry-to-industry.

Contexts may include, but are not limited to: classroom, group projects, external projects and customer / client relationships. If learners only have opportunities to apply skills in the classroom context, they will need to learn about protocols and expectations in work situations and gain practical experience applying the skills in a work environment before they can apply the skills to that context. This course reflects a ‘learning by doing’ approach. Learners have opportunities to synthesise what they have learned. This is done through reflecting, analysing, evaluating, making decisions and setting goals.

Course Requirements

Skill Cluster	Skill Area
Navigate the world of work	Manage career and work life
Navigate the world of work	Maintaining work
Interact with others	Communicate for work
	Connect and work with others
	Recognise and utilise diverse perspectives
Getting the work done	Plan and organise
	Make decisions
	Identify and solve problems
	Numeracy for work
	Create and innovate
	Work in a digital world

All skill clusters: Navigate the world of work, Interact with others and Getting the work done; are compulsory. Skill areas within Getting the work done may be delivered holistically alongside skill areas from Navigate the world of work and Interact with others.

Content must be delivered holistically with learners applying knowledge, skills and understandings in a range of work contexts. Work exposure (Appendix 2) will be embedded throughout each of the skill areas to provide learners with opportunities to contextualise and apply knowledge, skills and understandings. The work requirement Collaborative, real world enterprise or project will provide further opportunities for learners to contextualise the skills, knowledge and understandings of the skill areas.

Course Content

The course contains 3 compulsory skill clusters with 11 skill areas:

Skill Cluster 1: Navigate the world of work

Manage career and work life
Focus	This skill area is about managing decisions throughout life about how, when and where to work. It involves the capacity to self-manage career and work life, identifying work and career options, gaining work or creating work, pursuing horizontal or vertical career moves and undertaking learning appropriate to work needs and goals.
Content: Skills, knowledge and understandings	values including work values managing change chance factors such as job cuts, location, injuries adapting to chance factors managing risk types of work employment including self-employment and freelancing unemployment volunteering seeking work (online, using social media, print, employment agencies, and making direct approaches to employers) recruitment and selection processes range of services that support employment and unemployment including but not limited to: Centrelink, employment and recruitment service providers, employment support services development of resume and portfolio (specific purpose and general) interview preparation, participation and evaluation: why interview? types of interview o successful interviews preparation including: business research questions to ask personal presentation how to follow up on an interview or application.
Context	Learners have opportunities to use tools including digital and online tools to explore and develop insights. They will use work exposure opportunities to understand types of work. Learners take steps to describe skills, knowledge and experiences by addressing specific job criteria and considering how to present themselves appropriately. Learners identify qualifications, skills and experience relevant to their desired work roles. Learners seek feedback on performance from trusted sources such as teachers, mentors, workplace supervisors. Opportunities should be given to apply skills, knowledge and understanding in a range of work contexts.
Work requirements	Portfolio: evidence of use of online tools to support work exploration at least 3 versions of a resume targeted to specific positions / occupations at least 3 job applications and cover letters associated with resumes evidence of appropriate online social media presence for seeking work evidence of interview preparation feedback from interview(s) (mock or real) Journal entries: reflection on progress of seeking work or planning for future career options.

Maintaining work (Work with roles, rights and protocols)
Focus	This skill area is about understanding work roles and workplace rights and expectations. It involves the capacity to identify and manage responsibilities, recognise and respond to legal rights and responsibilities, and to recognise and respond to expectations and accepted practices of work situations.
Content: Skills, knowledge and understandings	workplace conditions rights and responsibilities of workers and employers safety in the workplace: accident reporting hazardous products right to refuse to carry out unsafe work. legislation applying to the workplace: human rights: racial discrimination disability standards and workplace accessibility harassment confidentiality and privacy fair work and role of commissioners role of unions and impact in the workplace policies and procedures – how dealing with them contributes to a productive work environment entitlements, contracts, superannuation, tax leaving or resigning actions and letters tax file numbers and tax returns importance of training work environmental quality ethical dilemmas.
Context	Learners must be given work exposure opportunities such as: guest speakers; use of websites; visits to workplaces and enterprises; interviews with experts and talking to people about their job to build and apply understandings and knowledge.
Work requirements	Portfolio: work samples demonstrating evidence of: identification of rights and obligations in the work context safety identification and reporting role of agencies supporting workers and workplaces learner following legal or regulatory responsibilities in a work context (this may be a list of situations.) Journal: describing and reflecting on situations where decisions have been made based on legislative requirements or workplace protocols or procedures.

Skill Cluster 2: Interact with others

Communicate for work
Focus	This skill area is about using communication skills to achieve work outcomes. It involves the capacity to recognise communication protocols and etiquette, use communication systems and processes, understand messages and get messages across to others using vocabulary, metalanguage, accurate spelling, punctuation and formal and informal registers.
Content: Skills, knowledge and understandings	effective communication for the workplace including: what to communicate, how to communicate and with whom to communicate ways of communicating appropriately in the workplace including protocols for written, electronic and verbal communication multimodal communication visual literacy (including reading and interpreting workplace signs, symbols, graphs, flow diagrams, maps) role of feedback expressing emotions for effective workplace communication (appropriate ways of managing emotions and responding to others’ emotions) using active listening, paraphrasing, non-judgmental statements forms of communication in the workplace: written – for example: memos, duty statements, reports, invoices, websites, messages: reading for understanding development of vocabulary and metalanguage to convey meaning relevant to the workplace oral – for example face to face, telephone, digital non-verbal / body language use of punctuation to aid understanding use mathematical language to communicate mathematical and problem solving processes and results informal oral and written mathematical language formal oral and written mathematical language working out process appropriate language appropriate use of language and symbols as representation of a problem. For example: correct use of units.
Context	Learners have opportunities to demonstrate what to communicate, with whom and how in familiar work situations including ways to communicate with those in authority. Opportunities are provided to: engage in work related conversations, responding using language, tone, non-verbal behaviours appropriate to the context identify most appropriate forms of communication for the purpose use clarifying questions to seek understanding respond appropriately to requests for information use a range of modes to communicate in a work environment construct messages and communication with some understanding of purpose, audience, needs and expectations use appropriate vocabulary.
Work requirements	Portfolio: five (5) work samples of written communication, each with a different purpose at least one (1) work sample of interpretation of workplace visual literacy two (2) samples of electronic communication for work. One must be email, others may include blogs, groups, forums or website communication two (2) samples of use of mathematical language to communicate workplace information.

Connect and work with others
Focus	This skill area is about building the work-related relationships needed to achieve an outcome within a workgroup, or achieve goals through team-based collaborations. It involves the capacity to understand others and build rapport. This in turn involves understanding one’s own values, goals, expectations and emotions, and making choices about regulating one’s own behaviour, taking the needs of others, and the often implicit social rules of the context, into account.
Content: Skills, knowledge and understandings	self-knowledge learning styles networks – their role, types, developing building social capital role of social media in networking in a work related context group work (role of members in which they participate) team building strategies and how they improve results cooperation and collaboration cultural and psychological sensitivity.
Context	Learners are given opportunities to explore their: understanding of values and how beliefs align with or differ from those of others in the work context knowledge of personal strengths and challenges associated with interacting with other skills in how to manage behaviour in particular work situations understanding of the impact their emotions and behaviours have on others in the work context.
Work requirements	Portfolio: feedback from team members, teacher or colleagues work samples demonstrating building or expanding networks for work. May include emails, friend lists in social media such as LinkedIn or correspondence from people in learners’ networks, mindmap of networks. Journal entries: reflecting on importance of networks, challenges with developing them, progress in establishing or growing networks.

Recognise and utilise diverse perspectives
Focus	This skill area is about the capacity to: recognise and respond to differing values, beliefs and behaviours; to draw on diverse perspectives for work purposes; and to manage conflict when it arises.
Content: Skills, knowledge and understandings	social competence: building self esteem building resilience recovering from mistakes overcoming fears achieving goals accepting positive reinforcement giving and receiving feedback dimensions of diversity: age race culture ethnicity ability sexual orientation religion socio-economic status intercultural competence: role in effective communication and how it may affect relationships in the workplace code of conduct respecting the rights of others valuing diversity in the workplace and the challenges with this taking a stand against discriminatory behaviour honesty, safety and respecting the law managing conflict: identifying sources of pressure conflict resolution models and strategies that reach mutually agreeable solutions.
Context	Learners must engage in work exposure opportunities such as guest speakers, workplace visits, interviews with experts, use of websites, or engagement with equity groups. Learners must be given opportunities to apply their skills, knowledge and understandings to a workplace context.
Work requirements	Portfolio: checklist with evidence of respectful behaviour authorised by teacher or employer/supervisor work samples demonstrating: giving and receiving reflective and constructive feedback valuing diversity conflict resolution skills and strategies listening skills. Journal entries describing and reflecting on: personal values and how they differ from others adjustments made to accommodate difference and diversity.

Skill Cluster 3: Getting the work done

Plan and organise
Focus	This skill area is about identifying and completing the steps needed to undertake tasks and manage workloads. This involves the capacity to organise self and information, plan and implement tasks, and plan and organise workloads.
Content: Skills, knowledge and understandings	action planning process: identify critical tasks arrange tasks in a logical order establish priorities – urgent, important, unimportant use organisers such as: templates, schedules, diaries, timetables, to-do lists, GANTT charts, forms monitor and adjust priorities role of protocols and procedures in the workplace managing workload in a workplace personal organisation.
Context	In clearly defined, familiar settings learners use the action planning process to plan individual work to achieve personal goals and goals of the group or task.
Work requirements	Portfolio: at least three (3) samples of to-do lists, schedules, personal planning or diary entries that demonstrate planning and organising. Journal: reflection on undertaking the process of planning and organising for personal and group activities.

Make decisions
Focus	This skill area is about making a choice from a range of possibilities. It involves the capacity to use different decision-making approaches and to reflect on the outcomes of decisions.
Content: Skills, knowledge and understandings	what is decision making and how are decisions made decision-making process: define the situation generate alternatives information gathering selection (identify viable options) action (include a plan for anticipated and unexpected challenges) reflection decision making in the workplace decision-making process in career planning. This includes: recognising that there is a need to make a decision exploring self (interests, skills, abilities, values and life context) and exploring career possibilities generating numerous alternatives and narrowing them down to the best 3-5 options weighing up pros and cons and making a decision developing a career plan to implement a career decision, including steps to make a successful transition to a selected destination.
Context	Learners must be given opportunities to select learning required, prioritise work tasks in a range of contexts and analyse the impact of their decisions on themselves and others.
Work requirements	Portfolio: at least two (2) work samples demonstrating making work related decisions at least two (2) work samples evidencing decision making in career planning. This could include, but is not limited to, applications to education or training providers, choosing between a number of work opportunities, or identifying skills requiring further exploration. Journal: reflection on decision making in planning and implementing a project or work placement reflection on career plan, changes or what has been actioned from the plan.

Identify and solve problems
Focus	This skill area is about identifying and addressing routine and non-routine problems in order to achieve work objectives. This involves the capacity to anticipate or identify problems, take steps to solve problems and reflect on the outcomes.
Content: Skills, knowledge and understandings	problem solving techniques and strategies (including use of matrices such as PMI, MAS and mind maps) use problem solving to make career enhancing decisions skills gap analysis (compare requirements of specific occupation with skills of learner, identifying skills needed to develop) strategies for managing conflict in work contexts.
Context	Learners must have opportunities to solve everyday problems, make improvements to work tasks and review and reflect on outcomes.
Work requirements	Portfolio: at least one (1) Skills Gap Analysis at least two (2) work samples demonstrating use of problem-solving matrices. Journal: Reflection on use and effectiveness of problem-solving strategies to: complete tasks solve a problem in a work context.

Numeracy for work
Focus	This skill area is about selecting and interpreting mathematical information that may be embedded in a range of tasks and texts. It involves selecting and using a variety of mathematical and problem-solving strategies in a work context.
Content: Skills, knowledge and understandings	solve problems with a combination of hands on, personal experience and prior knowledge using work contextual materials such as measuring tapes, jugs, cash registers, recipes, timetables, graphs and rosters use a blend of calculation methods to undertake problem-solving processes such as order of operations, applying rates, long division with a calculator select and use appropriate tools to solve problems in the work context assess, check and reflect on the outcome of mathematical processes calculate with whole numbers, everyday routine fractions, decimals and percentages and where appropriate convert between equivalent forms.
Context	Learners must have opportunities to apply skills, knowledge and understandings in familiar work situations.
Work requirements	Portfolio: There are no specific number of numeracy work requirements as learners will engage in rich authentic tasks that will provide evidence across a range of standards, which will vary from individual to individual and/or provider to provider. However, the learner must provide sufficient work samples to ensure they have demonstrated each of the Skills, Knowledge and Understanding in the table above. This will take the form of: demonstrating solving problems with combinations of personal and prior knowledge using contextual materials such as: calculating wages from work rosters using an original recipe and calculating quantities required to create multiple quantities or proportion if original quantity using measuring equipment to calculate dimensions of a requested space (for example a room to be renovated) read graphs and tables and draw conclusions from data (both given and collated) demonstrating use of calculation methods (including use of a calculator and relevant computer programs) such as: creating a budget showing credit and debits and totals calculations of simple interest to be paid/ owing using unit prices to determine “best buys” selecting and using appropriate tools to solve problems in the work context such as: individual assignment on area of personal work interest, for example: retail – planning a sale of items and calculating price reductions and proposed income construction and design – renovation of a room, or house, involving ideas, costings and calculations of amounts required demonstrating assessing, checking and reflecting on the outcome of mathematical processes, such as: in-built task reflection regarding reasonableness of answer, e.g. comparing two (2) activities and their costs and making a recommendation with reasons for a client routine mathematics problems, showing process for checking the accuracy of the answer (using paper methods and calculator methods) calculating with whole numbers, everyday routine fractions, decimals and percentages and where appropriate convert between equivalent forms such as: research into hourly wages and yearly pay for a given job examples of use in measurement tasks examples of use in financial mathematics other samples will include: creating 2D shapes and 3D objects from given measurements using data to record results in a table and graph the results. Note: the same work sample may be used to demonstrate a number of the skills listed above. For example, a problem-solving task may require the calculation of percentages and the graphing of the information.

Create and innovate
Focus	This skill area is about creating, applying and recognising the value of new ideas to solve problems, improve or develop new processes, products or strategies, or deliver new benefits. It involves the capacity to challenge perceptions of how things are, and how they might be, and to recognise a potential opportunity. It also involves the use of formal processes to challenge and extend initial perceptions of a situation, and generate, and select from, a range of new ideas.
Content: Skills, knowledge and understandings	analytical and lateral thinking process of innovation: strategies for generating new ideas modifying and refining ideas when and how to seek advice select and justify options implementation review the role of innovation in the workplace intrapreneurship and entrepreneurship social enterprise and business enterprise continuous improvement of existing practices.
Context	Learners have opportunities to identify ways of addressing problems, make small changes to processes and apply new ideas and ways of thinking in a work context.
Work requirements	Portfolio: at least two (2) work samples demonstrating the generation of new ideas evidence of using the process of innovation. This could be in relation to planning and implementing a project. Journal: reflection about a simple change that could be made in a work context to improve workflow, output, communication or some other aspect of work.

Work in a digital world
Focus	This skill area refers to the capacity to connect to other people, information and contexts for work-related purposes using digital systems and technology. It involves understanding concepts and language associated with the digital world and the capacity to understand and work with emerging/accepted etiquette and risks associated with online environments. It also involves identifying how digital technology and digitally based systems can extend, enhance or make possible specific aspects of a role or task, and create new opportunities.
Content: Skills, knowledge and understandings	what are digital systems and technology: role of social media software and applications data management systems (DMS) and customer relationship management systems (CRMS) transformed workplaces: role of technology in today’s workplace how it has changed how and where work is done how we interact and what impact this has on workload and home/work balance use of workplace technology new opportunities what skills training is required use of social media and email in the workplace (Twitter, Instagram, Facebook, LinkedIn): positive and negative use and impact workplace and legal requirements for use of personal information.
Context	Learners have opportunities to use technology as a tool to communicate and complete tasks. Learners must use digital tools to navigate relevant career websites such as Skillsone, Myfuture and “snag a job”, as well as Virtual career expos. Work exposure opportunities such as simulations, projects, community events, workplace visits, work experience, and virtual tours of industries and workplaces must be provided to enable learners to use relevant workplace digital systems and technology.
Work requirements	Portfolio: work samples demonstrating evidence of: social media presence relevant to seeking work in LinkedIn, Facebook or other appropriate social media online communication through email including send/receive/attachments spreadsheets or other software applications: inputting information creating graphs some simple functions and features word processing: layout formatting styles presentations using software such as Power Point, Prezi or Keynote establishment of an event or group and maintenance of that activity use of learning environment or on-line help tools may also include work samples from a Customer Relationship Management System (CRMS) or Data Management System (DMS).

Work Requirements

Portfolio

Learners will develop and maintain a portfolio of evidence of development of core skills for work.

The portfolio will include:

Skill cluster 1: Navigate the world of work

a skills audit at the beginning of the course and at least one other that demonstrates development / competence of core skills
Work Readiness Attributes Checklist validated by an employer / supervisor – (used in a range of work contexts which may include: Work Readiness lessons, workplace/project work)
evidence of use of online tools to support work exploration
at least 3 versions of a résumé targeted to specific positions / occupations
at least 3 job applications and cover letters associated with résumés
evidence of appropriate online social media presence for seeking work
evidence of interview preparation
feedback from interview/s (mock or real)
work samples demonstrating evidence of:
- identification of rights and obligations in the work context
- safety identification and reporting
- role of agencies supporting workers and workplaces
- learner following legal or regulatory responsibilities in a work context (this may be a list of situations).

Skill cluster 2: Interact with others

five (5) work samples of written communication, each with a different purpose
at least one (1) work sample of interpretation of workplace visual literacy
two (2) samples of electronic communication for work. One must be email, others may include blogs, groups, forums or website communication
two (2) samples of use of mathematical language to communicate workplace information
feedback from team members, teacher or colleagues
work samples demonstrating building or expanding networks for work. These may include emails, friend lists in social media such as LinkedIn or correspondence from people in learner’s networks, mind map or list of people in networks
checklist with evidence of respectful behaviour authorised by teacher or employer / supervisor
work samples demonstrating:
- giving and receiving reflective and constructive feedback
- valuing diversity
- conflict resolution skills and strategies
- listening skills.

Skill cluster 3: Getting the work done

at least two (2) work samples demonstrating making work related decisions
at least two (2) work samples evidencing decision making in career planning. This could include but is not limited to applications to education or training providers, choosing between a number of work opportunities, or identifying skills requiring further exploration.
at least one (1) Skills Gap Analysis
at least two (2) work samples demonstrating use of problem solving matrixes
at least two (2) work samples demonstrating the generation of new ideas
evidence of using the process of innovation (this could be in relation to planning and implementing a project).

There are no specific number of numeracy work requirements as learners will engage in rich authentic tasks that will provide evidence across a range of standards, which will vary from individual to individual and/or provider to provider.

However, the learner must provide sufficient work samples to ensure they have demonstrated each of the Skills, Knowledge and Understanding in the Numeracy for Work content table. This will take the form of:

A Personal Journal with entries:

Skill cluster 1: Navigate the world of work

reflecting on progress of seeking work or planning for future career options
describing and reflecting on situations where decisions have been made based on legislative requirements or workplace protocols or procedures.

Skill cluster 2: Interact with others

reflecting on the importance of networks, challenges with developing them, progress in establishing or growing networks
reflecting on personal values and how they differ from others
describing adjustments made to accommodate difference and diversity.

Skill cluster 3: Getting the work done

reflection on decision making in planning and implementing a project or work placement
reflection on career plan, changes or what has been actioned from the plan
reflection on use and effectiveness of problem solving strategies to:
- complete tasks
- solve a problem in a work context
reflection about a simple change that could be made in a work context to improve work flow, output, communication or some other aspect of work.

Collaborative, real world enterprise or project

Learners completing Work Readiness Level 2 in contexts other than alongside a VET program will work as part of a team to identify a need within their community and respond to the need. Projects or enterprises must take the form of a social enterprise, school – industry cooperative project or an entrepreneurial project (see Appendix 3 for more details on these types of projects).

Learners will:

work as part of a team to plan, develop and complete the project which results in a culminating event or a finished product
utilise opportunities to plan and organise, make decisions, problem solve and be creative and innovative
add evidences of the development of these skills and reflection about their role within the group and the project to their portfolio
develop the project brief in consultation with the teacher to ensure the project has enough scope for all members of the group to have the opportunity to develop skills, knowledge and understandings as outlined in the Learning Outcomes and to meet the criteria.

Assessment

Criterion-based assessment is a form of outcomes assessment that identifies the extent of learner achievement at an appropriate end-point of study. Although assessment – as part of the learning program – is continuous, much of it is formative, and is done to help learners identify what they need to do to attain the maximum benefit from their study of the course. Therefore, assessment for summative reporting to TASC will focus on what both teacher and learner understand to reflect end-point achievement.

The standard of achievement each learner attains on each criterion is recorded as a rating of ‘C’ (satisfactory standard) or ‘A’ (high standard) according to the outcomes specified in the standards section of the course document.

A ‘t’ notation must be used where a learner demonstrates any achievement against a criterion less than the standard specified for the ‘C’ rating. The ‘t’ notation is not described in course standards.

A ‘z’ notation is to be used where a learner provides no evidence of achievement at all.

Providers offering this course must participate in quality assurance processes specified by TASC to ensure provider validity and comparability of standards across all awards. To learn more, see TASC's quality assurance processes and assessment information on the TASC website.

Internal assessment of all criteria will be made by the provider. Assessment processes must gather evidence that clearly shows the match between individual learner performance, the standards of the course and the learner’s award. Providers will report the learner’s rating for each criterion to TASC.

Quality Assurance Process

The following processes will be facilitated by TASC to ensure there is:

match between the standards of achievement specified in the course and the skills and knowledge demonstrated by learners
community confidence in the integrity and meaning of the qualification.

Process –

1) By 1 March each year course providers will send to TASC:

a) a copy of the provider’s scope and sequence documentation (the planning documentation for delivery and assessment) for this course. Delivery and assessment may be included in a single document, or a separate assessment matrix may be used

b) evidence of time allocation for the discrete delivery and assessment of the course.

Notes:

For more information about scope and sequence documentation, see Planning course delivery and assessment.
The documentation must include explicit mapping of all course content (skills, knowledge and understandings) and all work requirements
While the documentation may be based on a scope and sequence template, it will reflect the specific planning of the individual course provider
Evidence of time allocation might take forms such as: line/period allocation on a general school/college timetable; explicit time allocation mapping within the discrete scope and sequence documentation for the course; or explicit time allocation mapping within scope and sequence documentation for concurrently delivered courses
Providers should raise a TRACS task to provide documentation and evidence to TASC. The task type should be 'Quality Assurance Related' and the Task Title should read 'Work Readiness - [Provider Name]'

2) Each provider will submit bodies of learners’ work sufficient to allow an assessment against a nominated range of criteria and the overall award to an annual review meeting organised by TASC. The work, while not necessarily fully resolved, will be assessed by the provider against the range of nominated assessment criteria and the overall award. TASC will give each provider guidance regarding the selection of learners and the nominated criteria.

Each body of learner work that providers submit to the meeting should include sufficient and appropriate material for judgements to be made about the learner’s standard of literacy and numeracy skills. The review meeting will give advice about the provider’s assessment standards. Providers are expected to act on this advice.

TASC may require providers to supply further samples of individual learners’ work to determine that standards have been applied appropriately when finalising learners’ results. The nature and scope of this requirement will be risk-based.

3) Using a risk-based approach, TASC will schedule verification checks of selected provider’s:

learner attendance records; and
course delivery plans (the sequence of course delivery/tasks and when assessments take place):
- assessment instruments and rubrics (the 'rules' or marking guide used to judge achievement)
- class records of assessment
- examples of learner work that demonstrate the use of marking guides
- samples of current learner's work, including that related to work requirements articulated in the course document.

This process may also include interviews with past and present learners.

Criteria

The assessment for Work Readiness Level 2 will be based on the degree to which the learner can:

1. identify and describe career and work options
2. identify responsibilities, expectations and accepted practices in a work-related context
3. use and apply literacy skills and knowledge in a work-related context
4. uses entrepreneurial thinking and problem solving strategies
5. work collaboratively and cooperatively to achieve team goals
6. identify and respond to diverse perspectives
7. plan, organise and implement tasks
8. use digital systems and technologies in a work-related context

Standards

Criterion 1: identify and describe career and work options

The learner:

Standard Element	Rating A	Rating C
E01 - Career planning strategies (ICT)	identifies a wide range of strategies and resources and describes the effectiveness of strategies used when career planning	identifies and uses a blend of digital and paper-based career planning tools and strategies
E02 - Accessing recruitment and selection information (ICT)	uses systemic processes to locate and use tools and methods for accessing digital and other recruitment and selection processes	locates and uses a limited range of tools, methods and skills for accessing digital and other recruitment and selection processes
E03 – Using the internet for work information (ICT)	uses internet searches to access a range of data about how and why people work	uses internet to access data about how and why people work
E04 – Collecting data on work (NUM)	collects a wide a range of data about how and why people work	collects basic data about how and why people work
E05 – Using visual information to make career decisions (LIT)	reads, interprets and compares diagrams, graphs and infographics to form an opinion, predict a trend and make career decisions	reads and interprets diagrams, graphs and infographics to form an opinion, predict a trend and make career decisions
E06 – Using graphs and tables (NUM)	uses and constructs tables and graphs in familiar and unfamiliar contexts including but not limited to how and why people work	uses and constructs routine tables and graphs to interpret how and why people work
E07 - Identifying barriers and solutions	identifies possible barriers to gaining work and describes and assesses strategies for overcoming those barriers	identifies some factors that may be acting as barriers to gaining work and developing career
E08 - Workplace communication skills (LIT)	creates factual texts such as a job application letter using accepted protocols and writing conventions.	creates factual texts such as a job application letter following some accepted protocols.

Key for Standards

ICT = Information and Communication Technology to meet the Everyday Adult Standard in ‘Using computers and the internet’
LIT = Literacy to meet the Everyday Adult Standard in ‘Reading, Writing and Communication (in English)’
NUM = Numeracy to meet the Everyday Adult Standard in ‘Mathematics’

This criterion links to the Core Skills for Work Developmental Framework.

Criterion 2: identify responsibilities, expectations and accepted practices in a work-related context

The learner:

Standard Element	Rating A	Rating C
E01 - Rights and responsibilities	identifies employer and employee rights and responsibilities expected in the workplace. When provided with a scenario where rights are not being respected can identify the issues	identifies basic employer and employee rights and obligations expected in the workplace
E02 - Workplace protocols	recognises and responds to explicit and implicit protocols and meets expectations of their own role within the workplace	recognises and responds to protocols used in a work related context
E03 - Legal and regulatory compliance	follows legal and regulatory requirements relevant to their own work and draws attention when issues arise that may affect them or others	follows legal and regulatory requirements associated with the workplace as directed
E04 - Roles and contribution	identifies and performs roles and responsibilities, and explains how own work contributes to and affects the work of others	identifies responsibilities and boundaries of responsibilities and performs tasks of specified roles within the learning environment, projects or the workplace
E05 - Independence and accountability	completes and coordinates tasks independently and takes ownership of goals, plans, decisions and outcomes	completes tasks as directed
E06 - Workplace communication (LIT)	completes workplace records and forms accurately and legibly using appropriate specialised terminology	completes workplace records and forms accurately and legibly using some specialised terminology
E07 – Legislative health and safety using digital tools^Δ (ICT)	identifies and explains legislative health and safety requirements using digital tools	identifies and explains basic legislative health and safety requirements using digital tools
E08 – Specialised terminology and acronyms (ICT)	explains and accurately uses in context common acronyms and specialised terminology associated with the workplace.	explains common acronyms and specialised terminology associated with the workplace.

Δ such as WHS websites, Online Workplace safety resources South Australia.

Key for Standards

ICT = Information and Communication Technology to meet the Everyday Adult Standard in ‘Using computers and the internet’
LIT = Literacy to meet the Everyday Adult Standard in ‘Reading, Writing and Communication (in English)’
NUM = Numeracy to meet the Everyday Adult Standard in ‘Mathematics’

This criterion links to the Core Skills for Work Developmental Framework.

Criterion 3: use and apply literacy skills and knowledge in a work-related context

The learner:

Standard Element	Rating A	Rating C
E01 - Spelling and vocabulary (LIT)	accurately spells most frequently used and unusual, unfamiliar words, technical and specialised vocabulary	accurately spells most common words
E02 - Sentence and grammar control (LIT)	controls a range of simple, compound and complex sentence structures to clearly convey complex ideas	uses a combination of simple, compound and complex sentence structures to convey ideas
E03 - Vocabulary and language (LIT)	uses, selects and refines vocabulary choices and metalanguage with precision to convey meaning	uses vocabulary and some metalanguage appropriately from every day and specific contexts to convey meaning
E04 – Deciphering unfamiliar words (LIT)	uses a wide range of methods to decipher unfamiliar words	uses a limited range of methods to decipher unfamiliar words
E05 – Punctuation use (LIT)	uses punctuation accurately and effectively to convey a range of emotions and intentions	uses punctuation as an aid to understanding
E06 – Register use (LIT)	selects and effectively uses registers appropriate to purpose, audience and context	uses formal and informal registers as directed
E07 – Communicate information with digital tools (ICT)	communicates workplace information using a range of digital tools	communicates workplace information using digital tools
E08 – Drafting, editing and proof reading with digital tools (ICT)	accurately creates, drafts, edits and proofreads workplace documentation using a blend of digital and other tools and strategies	creates, drafts, edits and proofreads workplace documentation using a blend of digital and other tools and strategies
E09 – Format and Layout techniques (ICT)	uses a range of formatting techniques and layouts to help convey the context of the text	uses layout and format to help convey the content of the text
E10 - Mathematical communication	uses a combination of formal and informal mathematical language and communication skills to meet task requirements in familiar and unfamiliar contexts.	uses a combination of formal and informal mathematical language and communication skills to meet task requirements in familiar contexts.

Key for Standards

ICT = Information and Communication Technology to meet the Everyday Adult Standard in ‘Using computers and the internet’
LIT = Literacy to meet the Everyday Adult Standard in ‘Reading, Writing and Communication (in English)’
NUM = Numeracy to meet the Everyday Adult Standard in ‘Mathematics’

This criterion links to the Core Skills for Work Developmental Framework.

Criterion 4: uses entrepreneurial thinking and problem solving strategies

The learner:

Standard Element	Rating A	Rating C
E01 - Decision making and reflection	assesses outcomes of decision making against stated goals and provides suggestions for future improvement	reflects orally and in writing on the outcomes of decision making to identify successes and/or make suggestions for future improvements
E02 - Problem solving	identifies issues in the workplace and applies formal problem solving processes to devise solutions	identifies issues in the workplace and proposes new ideas that can be implemented to solve problems or improve processes in a workplace context
E03 - Reading and applying information (LIT)	reads information and describes how the information may apply in familiar and unfamiliar contexts	reads provided information and describes how the information may apply in familiar contexts
E04 - Process improvement	proposes (and implements where appropriate) small changes to a process, product or service to make improvements	identifies small changes that can be made to a process, product or service to make improvements
E05 - Mathematical problem solving (NUM)	selects appropriate methods of solution from a range of mathematical processes in routine and non-routine situations	selects appropriate methods of solution from a limited range of mathematical processes
E06 – Mathematical problem-solving techniques (NUM)	uses a blend of ‘in-the-head’, ‘pen and paper’, calculator and other techniques as appropriate to solve problems in familiar and unfamiliar contexts	uses a blend of ‘in-the-head’, ‘pen and paper’ and calculator techniques to solve problems in familiar contexts
E07 – Mathematical problem-solving using numbers, fractions, decimals and percentages (NUM)	solves problems and calculates in familiar and unfamiliar contexts using whole numbers and fractions, decimals and percentages in familiar and unfamiliar contexts	solves problems in familiar contexts using whole numbers and familiar fractions, decimals and percentages
E08 – Mathematical problem-solving using 2D shapes and 3D objects (NUM)	solves problems in familiar and unfamiliar situations by interpreting, drawing and constructing familiar 2D shapes and 3D objects	solves problems in familiar situations by interpreting, drawing and constructing familiar 2D shapes and 3D objects
E09 –Problem-solving using manuals, instructions or technical drawings (LIT)	solves problems by following information presented in manuals, instructions or technical drawings.	solves basic problems by following information presented in manuals, instructions or technical drawings.

Key for Standards

ICT = Information and Communication Technology to meet the Everyday Adult Standard in ‘Using computers and the internet’
LIT = Literacy to meet the Everyday Adult Standard in ‘Reading, Writing and Communication (in English)’
NUM = Numeracy to meet the Everyday Adult Standard in ‘Mathematics’

This criterion links to the Core Skills for Work Developmental Framework.

Criterion 5: work collaboratively and cooperatively to achieve team goals

The learner:

Standard Element	Rating A	Rating C
E01 - Team roles	identifies own role and role of other members of the team and works cooperatively with team members	identifies own role in relation to other members of the team
E02 - Responsibility and reliability	meets commitments to others such as meeting agreed deadlines and keeping others informed of progress	performs roles in teams, as directed
E03 - Communication skills	selects and uses a wide range of verbal and non-verbal communication strategies and asks clarifying questions in order to resolve issues in the workplace	uses language, tone and non-verbal behaviours that are appropriate in a range of contexts
E04 - Collaboration and leadership	collaborates with others to achieve joint outcomes, planning an active role in facilitating effective group interactions, influencing direction and taking a leadership role when appropriate	contributes to group discussions and activities, following accepted conventions for work interactions
E05 - Problem solving	identifies problems, discusses solutions and seeks help when required	seeks advice from appropriate sources when required
E06 - Digital collaboration (ICT)	collaborates with others using wide range of features^Δ of digital planning tools.	collaborates with others using basic featuresΔ of digital tools to work collaboratively.

Δ features include: using calendars, meeting requests, tools such as planner, basic features could be Facebook or email.

Key for Standards

ICT = Information and Communication Technology to meet the Everyday Adult Standard in ‘Using computers and the internet’
LIT = Literacy to meet the Everyday Adult Standard in ‘Reading, Writing and Communication (in English)’
NUM = Numeracy to meet the Everyday Adult Standard in ‘Mathematics’

This criterion links to the Core Skills for Work Developmental Framework.

Criterion 6: identify and respond to diverse perspectives

The learner:

Standard Element	Rating A	Rating C
E01 - Legal requirements and diversity	recognises and adheres to legal requirements and protocols related to diversity and difference and can explain the potential impact of not following these	recognises and adheres to legal requirements and protocols related to diversity and difference
E02 - Respectful communication (LIT)	explains how personal communication style can be adapted to show respect for values, beliefs and cultural expectations of others	describes basic adjustments to personal communication style in recognition of the values, beliefs and cultural expectations of others in given scenarios
E03 - Cultural awareness	recognises and identifies the impact that cultural background and personal experience have on own behaviour and that of others	with assistance, recognises how personal values and beliefs align or differ from those of others in a work context
E04 - Perspective awareness	identifies and describes others’ perspectives by asking clarifying questions and successfully manages behaviours resulting from others’ varying values, beliefs and opinions in the work context	uses a limited range of strategies for managing own reactions to different values, beliefs and opinions
E05 - Conflict management	recognises and explains situations of conflict, and seeks advice when unable to resolve major conflict, listens and asks questions to clarify concerns or needs	recognises and identifies ways behaviour may contribute to conflict in the work context
E06 - Emotional awareness	recognises and describe triggers for specific emotions and behaviour that may initiate or escalate conflict such as: discussing potential contentious issues respectfully or resisting blame or defensiveness.	responds appropriately to particular situations and people and resolves simple issues when they arise.

Key for Standards

ICT = Information and Communication Technology to meet the Everyday Adult Standard in ‘Using computers and the internet’
LIT = Literacy to meet the Everyday Adult Standard in ‘Reading, Writing and Communication (in English)’
NUM = Numeracy to meet the Everyday Adult Standard in ‘Mathematics’

This criterion links to the Core Skills for Work Developmental Framework.

Criterion 7: plan, organise and implement tasks

The learner:

Standard Element	Rating A	Rating C
E01 - Work planning and organisation	plans and organises own workload, negotiating some key aspects with others	plans, sequences and completes routine tasks using appropriate resources as directed
E02 - Time and task management	organises and priorities work and personal commitments and monitors impact of workload on outcomes	uses personal organisation systems to manage time and commitments
E03 - Digital tools^Δ for organisation (ICT)	uses a range of digital tools to plan, organise and implement tasks	uses a limited range of digital tools to plan, organise and implement tasks
E04 – Balancing changes	identifies the potential competing demands of individual and group priorities and describes ways to maintain balance between own and others’ needs in the work context	seeks guidance when unable to meet commitments or circumstances change
E05 - Decision making	makes and explains decisions made, directly related to own role in a work context	makes and describes decisions made in familiar work related contexts
E06 - Measurement (NUM)	measures, estimates and calculates length, mass, time, temperature, perimeters and areas in routine and non-routine situations	measures, estimates and calculates length, mass, time, temperature, perimeters and simple areas (such as the area of a rectangle)
E07 - Budgeting (NUM)	produces a personal and project budget and reviews progress against these	produces a simple personal and project budget
E08 – Maps, plans, graphs, roster and invoices (NUM)	interprets maps and plans, graphs, rosters and invoices in non-routine situations	interprets routine maps and plans, graphs, rosters and invoices
E09 – Handling money (NUM)	accurately handles money and change in cash transactions	handles money and change in simple cash transactions
E10 - Workplace communication (LIT)	communicates ideas effectively using a logical structure to produce a cohesive text/response.	communicates ideas using a clear structure that meets task requirements.

^Δ such as tables, calendars, GANTT charts

Key for Standards

ICT = Information and Communication Technology to meet the Everyday Adult Standard in ‘Using computers and the internet’
LIT = Literacy to meet the Everyday Adult Standard in ‘Reading, Writing and Communication (in English)’
NUM = Numeracy to meet the Everyday Adult Standard in ‘Mathematics’

This criterion links to the Core Skills for Work Developmental Framework.

Criterion 8: use digital systems and technologies in a work-related context

The learner:

Standard Element	Rating A	Rating C
E01 - Use applications to improve productivity (ICT)	utilises a broad range of features and functions within applications to improve personal productivity	uses the main features and functions of digital systems and technologies to complete set tasks
E02 - Connect and collaborate online (ICT)	uses online forums, blogs and social networking sites to connect with others to interact, collaborate and create in a work-related context	establishes and maintains appropriate online connections in a work-related context to complete tasks
E03 - Manage online identity and etiquette (ICT)	recognises and applies conventions of online etiquette and independently manages own online profile recognising permanence and reach of personal and work-related information	recognises and applies conventions of online etiquette as directed
E04 - Access and organise data (ICT)	access and filter data; extract, and organise and display information relevant to the role	uses digital systems and technologies to enter, store and retrieve information in a work context
E05 - Use measurement tools accurately (NUM)	makes estimates and selects and uses appropriate tools, when undertaking metric measurements in routine and non-routine situations	makes estimates and selects and uses appropriate tools, when undertaking metric measurements
E06 - Use digital tools for clear communication (LIT)	uses digital tools such as spell checkers to aid communication.	uses basic features of digital tools such as spell checkers to aid communication.

Key for Standards

ICT = Information and Communication Technology to meet the Everyday Adult Standard in ‘Using computers and the internet’
LIT = Literacy to meet the Everyday Adult Standard in ‘Reading, Writing and Communication (in English)’
NUM = Numeracy to meet the Everyday Adult Standard in ‘Mathematics’

This criterion links to the Core Skills for Work Developmental Framework.

Glossary Of Terms Used In Standards

Term	Explanation
Access	obtain or retrieve computer data or files
Adheres	follows closely or exactly to something
Adapts	modifies
Analyse	consider in detail for the purpose of finding meaning or relationships, and identifying patterns, similarities and differences
Apply	use, utilise or employ in a particular situation
Collaborate	the action of working with someone to produce something
Communicates	conveys knowledge and/or understandings to others
Complex	consisting of multiple interconnected parts or factors
Constructs	build or make something
Conventions	an accepted practice that has developed over time and is generally used and understood
Describe	give an account of characteristics or features
Evaluate	provide a detailed examination and substantiated judgement concerning the merit, significance or value of something
Explain	provide additional information that demonstrates understanding of reasoning and/or application
Familiar	previously encountered in prior learning activities
Identify	establish or indicate who or what someone or something is
Metalanguage	vocabulary used to discuss language conventions and use (for example, language used to talk about grammatical terms such as ‘sentence’, 'clause’, 'conjunction')
Non-routine context	contexts that have not previously been encountered in prior learning activities
Organise	systematically order and arrange
Performs	carries out
Protocols	customs and regulations that workplaces expect employees to follow
Range	a number of different things of the same general type; breadth
Recognise	acknowledge the existence of
Reflect	the capacity for individuals to exercise introspection to learn more about their fundamental nature and purpose, their skill set, to learn from mistakes and gain deeper insight, to develop self-awareness and grow personally and professionally, to help with clarifying priorities, strengths and goals, and build resilience
Relevant	applicable and pertinent
Routine context	context that has been encountered in prior learning activities
Select	choose in preference to another or others
Simple	easy to understand and deal with; involving few elements, components or steps; obvious data or outcomes; may concern a single or basic aspect; limited or no relationships
Structured	organised or arranged in order
Systematic	methodical, organised and logical
Unfamiliar	not previously encountered in prior learning activities
Utilises	makes practical and effective use

Qualifications Available

Work Readiness Level 2 (with the award of):

EXCEPTIONAL ACHIEVEMENT

HIGH ACHIEVEMENT

COMMENDABLE ACHIEVEMENT

SATISFACTORY ACHIEVEMENT

PRELIMINARY ACHIEVEMENT

Award Requirements

The final award will be determined by Tasmanian Assessment, Standards and Certification from 8 ratings.

The minimum requirements for an award in Work Readiness Level 2 are as follows:

EXCEPTIONAL ACHIEVEMENT (EA)
7 ‘A’ ratings and 1 ‘C’ rating

HIGH ACHIEVEMENT (HA)
5 ‘A’ ratings and 3 ‘C’ ratings

COMMENDABLE ACHIEVEMENT (CA)
3 ‘A’ ratings and 5 ‘C’ ratings

SATISFACTORY ACHIEVEMENT (SA)
8 ‘C’ ratings

PRELIMINARY ACHIEVEMENT (PA)
5 ‘C’ ratings

Course Evaluation

The Department for Education, Children and Young People (DECYP) will develop and regularly review and revise the curriculum. Course evaluation is informed by the experience of the course’s implementation, delivery and assessment. More information about course evaluation can be found on the Years 9-12 website.

Course Developer

The Department for Education, Children and Young People acknowledges the significant leadership of Megan Gunn, Alana Lane, Gaylene Allen, Fiona French, Susan Marshall, Trevor Borough, Michael Flannigan and Lindy Pritchard in the development of this course.

Expectations Defined By National Standards

There are no statements of national standards relevant to this course.

Accreditation

The accreditation for this course has been renewed from 1 January 2026.

Version History

Version 1: Accredited on 25 November 2016 for use from 1 January 2017. This course replaces Work Readiness (WRK210112) that expired on 31 December 2016.

Version 1a: Accreditation renewed without amendment on 13 August 2017 for use in 2018.

Version 1b: Accreditation renewed without amendment on 22 November 2018 for the period 1 January 2019 until 31 December 2021.

Version 1c: Accreditation renewed without amendment on 14 July 2021 for the period 31 December 2021 until 31 December 2025.

Version 2: Accreditation renewed with amendments from 1 January 2026. Changes to Course Description, Learning Outcomes and Standards. Minor administrative updates have been applied.

Appendix 1

Australian Curriculum Work Studies Organisational Chart

Appendix 2

Work Exposure

Work exposure promotes learning in a wide variety of environments, for example, by bringing the world of work into the classroom and taking the classroom to the world of work. It provides a platform for applied learning experiences and is an integral element of the Work Studies Years 9–10 curriculum. Work exposure is embedded in content descriptions and elaborations, making it integral to the curriculum. Work exposure opportunities are not intended to be restricted to the traditional practice of blocks of work experience, although work experience may take up part of work exposure.

Rather, work exposure can take many forms including:

direct involvement in the workplace
visits to and from private and public enterprises and community organisations
visits to and from industry experts, employers, employees, self-employed people
‘career taster’ days
mentoring and shadowing
interviews with industry experts, employers, employees, and self-employed people
use of various media sources
labour market research
use of work-related simulations and role plays
virtual tours of industries and workplaces
industry, community, career or problem-based projects
use of part-time work, unpaid work or community-based volunteering currently undertaken by learners
engaging with work-related education programs.

Learners’ knowledge of the dynamic nature of workplaces and understanding of workplace expectations are enhanced through interacting with employers, employees, self-employed people, entrepreneurs and community agencies.

Work exposure contributes to learners’ understanding of the changing nature and requirements of work, the variances between different occupations and industries, and the skills and personal qualities needed for work and life. It encourages learners to identify and practise these skills in school and other environments and to recognise the relevance and importance of their ongoing learning. Work exposure provides the opportunities and impetus for learners to explore and frame possible future work options and career pathways.

These opportunities require schools to develop and/or continue to expand ties with local industry, business and community agencies, as well as education and training institutions. These partnerships form the foundation for providing students with learning and real work exposure opportunities and allow learners to explore traditional and non-traditional employment options.

Work exposure needs to be tailored to meet individual learner and school needs, and reflect availability in the local and wider community. Remote schools or schools with limited options for access to such authentic learning experiences may require different solutions to broaden the range of offerings accessible to learners such as the use of:

internet research
visits to remote and rural schools by businesses and community organisations
virtual workplaces
tours.

More information can be found at the Australian Curriculum website in the learning area Work Studies.

Appendix 3

Collaborative, Real World Enterprise or Project

Why a project?

Projects provide opportunities to develop 21st century skills for career and life in an authentic and engaging way. Students learn how to take initiative and responsibility, build their confidence, solve problems, work in teams, communicate ideas and manage themselves more effectively. Learners become empowered to make a difference, by solving problems and addressing real issues.

When working on a project of interest the learning is active, engages the heart and mind and provides real world relevance. Learners develop a deeper understanding of the content of what they are learning and retain it for longer and are more readily able to apply their knowledge, skills and understandings in new situations. Digital technology and tools become resources to find and communicate as well as collaborate effectively and connect with experts, partners and audiences in the local community and around the world. Projects also provide opportunities to practice and use functional literacy and numeracy skills.

Projects are also a relevant and meaningful way for learners to engage with businesses, community groups and further education providers with opportunities for learners to seeking advice or provide a product or service to an organisation.

Projects may take many forms. They must be a social enterprise, an entrepreneurial initiative or a school industry cooperative project.

Social enterprises:

Social enterprises are set up to tackle a social or environmental issue. It is well documented that learners thrive when involved in a social enterprise, as they enrich their sense of social justice and they can immerse themselves in issues that are important to them.

Examples include but are not limited to:

partnering with a food security NGO to provide meals / food to a group within the community (breakfast program in a local primary school / packaged meals for isolated elderly people / a barbecue for a local social enterprise event such as The Mothers Day Classic or Relay for Life
partnering with an environmental group or government Natural Resource Management (NRM) to take action against climate change
partnering with a Neighbourhood centre or local LINC centre to assist the elderly with using digital technology
partnering with the RSPCA or dogs home and a local primary school to provide education about caring for pets
taking action to support a local community organisation through education or promotion activities
collaborating with a school in another location, state, or country to identify, plan and run an environmentally responsible enterprise. Examples include fundraising to supply milk or other needs to an orphanage in another country, or a sustainability project on a work related topic.

Entrepreneurial Projects:

Entrepreneurial projects show learners how they can participate in society and shape the future. They involve producing something new, innovating, taking action to produce products, services or events that are valued in the community because they meet specific needs. Learners become independent thinkers who can take responsible actions.

Identifying opportunities and implementing a plan are critical skills required in today's society, both personally and in work. Learners move from being job seekers to job creators when participating in an entrepreneurial project.

Examples include but are not limited to:

development of a new product
organising an international aid project
offering services within the local community
establishment of a mock business.

School – industry cooperative projects

Schools form a partnership with businesses and other community organisations whereby business, industry or educational representatives advise or liaise with learners doing a practical work-related or community-based project. The project may involve an existing school–industry partnership, or schools may establish a new school–industry partnership.

Opportunities include but are not limited to:

organising and hosting a careers event for parents and learners
establishing a workplace induction program for a local business.

Note: The project does not necessarily have to be within the provider’s area of expertise. Learners can be given guidance in how to seek answers themselves. In the job market as well as many other situations learners are required to find answers on their own.

Appendix 4

Glossary of Course Terminology

Term	Explanation
Career	The sequence and variety of work roles (paid and unpaid) undertaken throughout a lifetime, including life roles, leisure activities, learning and work.
Collaboration	The action of working with someone to produce something.
Complex sentence	A sentence with one or more subordinate clauses. In the following examples, the subordinate clauses are indicated by square brackets: I took my umbrella [because it was raining] [Because I am studying for an exam], my time is limited The man [who came to dinner] is my brother.
Compound sentence	A sentence with two or more main clauses of equal grammatical status, usually marked by a coordinating conjunction such as ‘and’, ‘but’ or ‘or’. In the following examples below, the main clauses are indicated by square brackets: [Jill came home this morning] [but she didn't stay long] [Kim is an actor], [Pat is a teacher], [and Sam is an architect].
Conventions	A way in which something is usually done
Digital System	Digital hardware and software components (internal and external) used to transform data into a digital solution. When digital systems are connected, they form a network. For example: a smartphone is a digital system that has software (apps, an operating system), input components (for example, touch screen, keyboard, camera and microphone), output components (for example, screen and speakers), memory components (for example, silicon chips, solid state drives), communication components (for example, SIM card, wi-fi, bluetooth or mobile network antennas), and a processor made up of one or more silicon chips a desktop computer with specific software and hardware components for dairy farming. The computer is connected via cables to milking equipment and via wi-fi to sensors that read tags on the cows. Through these hardware components the software records how much milk each cow provides. Such systems can also algorithmically control attaching milking equipment to each cow, providing feed and opening gates.
Digital technology	Any technology controlled using digital instructions, including computer hardware and software, digital media and media devices, digital toys and accessories, and contemporary and emerging communication technologies. Computers, smartphones, digital cameras, printers and robots are all examples of digital technologies.
Entrepreneur	Someone who undertakes a significant project or activity finding new and better ways of doing things; they are opportunity aware, take risks and utilise a range of behaviours, such as initiative and innovation, that create value and contribute to their success.
Guidance	Advice or information given.
Interpret	Explain the meaning of information or actions.
Intrapreneur	Highly self-motivated, proactive and action-oriented individual who displays initiative, leadership, risk-taking and creative thinking within an organisation or workplace for the benefit of the organisation or workplace.
Meta language	Vocabulary used to discuss language conventions and use (for example, language used to talk about grammatical terms such as ‘sentence’, 'clause’, 'conjunction').
Project	A set of activities undertaken by learners to address specified content, involving understanding the nature of a problem, situation or need; creating, designing and producing a solution to the project task; and documenting the process. Project work has a benefit, purpose and use; a user or audience, which can provide feedback on the success of the solution; limitations to work within; and a real-world technologies context influenced by social, ethical and environmental issues. Criteria for success are used to judge a project’s success.
Recruitment	The process of finding and hiring people for a work role.
Reflection	The capacity for individuals to exercise introspection to learn more about their fundamental nature and purpose, their skill set, to learn from mistakes and gain deeper insight, to develop self-awareness and grow personally and professionally, to help with clarifying priorities, strengths and goals, and build resilience.
Simple sentence	Has a form of a single clause (for example, ‘David walked to the shops.’ or ‘Take a seat.’).
Social network	A structure that describes the relationships that exist between individuals and/or organisations. Social networking services and tools provide a mechanism for people who share common interests or personal ties to communicate, share and interact using a range of media such as text, images and video.
Unemployment	A situation in which an individual is without paid work and is actively seeking work.
Work	A set of activities with an intended set of outcomes, from which it is hoped that an individual will derive personal satisfaction; it is not necessarily tied to paid employment and can encompass other meaningful and satisfying activities through which an individual’s career develops, such as parenting or volunteering.
Work readiness	A work ready individual possesses skills and attributes to successfully gain, maintain and participate in work. They are able to transfer these skills and attributes to new contexts. Work can be as an employee, someone who is self-employed or as a volunteer.
Work Health and Safety	Legislation (2011) that covers the physiological and psychological wellbeing of people engaged in work and employment; employers and employees have a common law duty to take reasonable care to guard everyone’s health and safety in the workplace.
Work Skills	The broad knowledge, skills and attributes required to gain work and become an effective participant in work including the skills related to career development and managing transitions.
Work related learning	Learning that predominantly provides the key work-related knowledge, skills and competencies needed to participate effectively in the world of work.

Appendix 5

LINE OF SIGHT – Work Readiness Level 2

Criteria	Criteria and Elements	Work Requirements	Content
1. Identify and describe career and work options	C1 E1-8	Portfolio/ Personal Journal	Skill Cluster 1: Manage Career and Work Life and Maintaining work
2. Identify responsibilities, expectations and accepted practices in a work related context	C2 E1-4, 6-8	Portfolio	Skill Cluster 1: Manage Career and Work Life and Maintaining work
3. Use and apply literacy skills and knowledge in a work-related context (C1, C2, C3, C4, C6, C7, C8)	C3 (E1-6), C1(E5, 8), C2 (E6, 8), C4 (E3, 9), C6 (E2), C7 (E10), C8 (E6)	Portfolio	Skill Cluster 2: Communicate for Work (pt 1)
C1, C3, C4, C7, C8	C4 (E5-8), C1 (E4, 6), C3 (E10), C7 (E6-9), C8 (E5)	Portfolio	Skill Cluster 2: Communicate for Work (pt 2)
5. Work collaboratively and cooperatively to achieve team goals	5 E1-6	Plan and Implement a Project	Skill Cluster 2: Connect and Work with Others
6. Identify and respond to diverse perspectives	C6 E1-6	Personal Journal	Skill Cluster 2: Recognise and Utilise Diverse Perspectives
7. Plan, organise and implement tasks	C7 (E1-3, 6-9), C2 E5	Plan and Implement a Project Personal Journal	Skill Cluster 3: Plan and Organise
	C4 (E5-8), C1 (E4,6), C3 (E10), C7 (E6-9), C8 (E5)	Portfolio	Skill Cluster 3: Numeracy for Work
7. Plan, organise and implement tasks	C7 (E3-6)	Plan and Implement a Project Personal Journal	Skill Cluster 3: Make Decisions and Identify and Solve Problems
4. Use entrepreneurial thinking and problem solving strategies	C4 (E1-5)	Plan and Implement a Project Personal Journal	Skill Cluster 3: Create and Innovate
8. Use digital systems and technologies in a work-related context	C8 (E1-4,6), C7 (E3), C5 (E6), C3 (E7-9)	Portfolio Personal Journal	Skill Cluster 3: Work in a Digital World